Welcome to our website! Below are the terms and conditions regarding order shipping. Please read carefully before purchasing to ensure a clear understanding of our shipping policies.
Order Processing Time
All orders will be processed and prepared for shipment within 2 business days after payment is confirmed. Processing time may vary due to inventory availability and order volume.
Shipping Areas
We offer both domestic and international shipping. All orders are shipped through our logistics partners to ensure safe and timely delivery of your items.
Logistics Partners
We partner with several well-known logistics companies to provide efficient delivery services, including but not limited to:
UPS (United Parcel Service)
FedEx (FedEx)
USPS (United States Postal Service)
DHL (DHL) (for international orders)
Shipping rates and estimated delivery times may vary depending on the shipping method selected.
Shipping Costs
Shipping costs are calculated based on the weight of your order, the destination, and the shipping method selected. You will be able to view the exact shipping cost information during checkout.
Shipping Time
Exact delivery time depends on the shipping method and destination selected. Typically, domestic orders ship within the following times:
Standard Shipping: 3-5 business days
Expedited Shipping: 1-3 business days
International Shipping: Typically arrives within 9-12 business days
Please note that delivery times may be delayed due to weather conditions, holidays, and other uncontrollable factors.
Order Tracking
Once your order is shipped, we will send you a tracking number via email. You can check your order’s shipping status on our logistics partner’s website.
Signature Requirements
For some orders, particularly high-value items, the recipient may be required to provide proof of identity upon receipt. Please ensure that valid identification is available upon delivery.
Undelivery
If a package is returned due to an incorrect delivery address, unaccepted delivery, or refusal, we will contact you to confirm a reshipping address. You will be responsible for any additional shipping costs.
Damage or Loss
Upon receipt of your order, please ensure that you inspect the package for damage. If any issues are found, please contact our Customer Service team within 48 hours. We will assist you in filing a claim or processing the claim.
If you have any questions or require further information, please feel free to contact our Customer Service team. Thank you for choosing our website and wish you a happy shopping!